Property & Lettings
Property Management CRM
Designed and implemented a CRM system for a growing lettings agency, replacing spreadsheets with a unified platform for property, tenant, and contractor management.
Greenfield Lettings|2024
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Work
Selected projects
CRM implementation, database design, workflow automation, and systems integration. Each project taught me something different.
Arts & Non-Profit
Contact Database Restructure
Cleaned and restructured a contact database that had accumulated duplicates and inconsistencies over eight years, enabling more effective stakeholder communication.
Regional Arts Council|2024
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Professional Services
Sales Pipeline Automation
Rebuilt and automated a consulting firm's sales pipeline in Salesforce, reducing manual follow-up work and improving visibility for partners.
Meridian Consulting|2024
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Manufacturing
Inventory Database Migration
Migrated a manufacturing company from an aging Access database to a modern PostgreSQL system, improving reliability and enabling real-time reporting.
Thornton Engineering|2024
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Non-Profit
Donor Management System
Implemented a donor management system for a community foundation, enabling better relationship tracking and more effective fundraising campaigns.
Sheffield Community Foundation|2023
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Retail
E-commerce Systems Integration
Connected disparate e-commerce systems—Shopify, warehouse management, and accounting—into a unified data flow that eliminated manual reconciliation.
Willow & Sage Homeware|2023
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Media & Production
Workflow Documentation Project
Documented and systematised operational workflows for a media production company preparing for growth, creating handover-ready process documentation.
Northern Media Collective|2023
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Membership Organisation
Membership Database Redesign
Redesigned a membership database for a craft guild, improving data structure and enabling self-service member management through a simple web interface.
Yorkshire Craft Guild|2023
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